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Home Practice ManagementManagement Dr. Lisa McDonald bought a 30-year-old practice with a burned out team and turned it into a well-structured organization… with a little help.

Dr. Lisa McDonald bought a 30-year-old practice with a burned out team and turned it into a well-structured organization… with a little help.

by partica

As a dentist, Dr. Lisa McDonald has made it her mission to create a practice that is dedicated to caring for her patients and a team that is inspired and empowered. As a mother, Dr. McDonald is committed to living a life of purpose, freedom, and joy for her daughter and herself.

Prior to working with NextLevel Practice, these dreams felt out of reach for Dr. McDonald. In 2010 she acquired a 30-year-old practice and a team that was burnt out, frustrated and lacking confidence. She jumped into her new practice with a passion and purpose to serve her patients and build an empowered and profitable practice and team. Over the years, however, Dr. McDonald discovered that she lacked the business knowledge and team management skills necessary to take her practice and team to the next level.

The demands of the practice, moving through the joys and challenges of being a first time mom and transitioning out of an unhappy marriage left Dr. McDonald overwhelmed, stressed and lacking the joy she yearned for.

This moment in Dr. McDonald’s career became a powerful turning point. She knew there was a more joyful, balanced and profitable experience for her practice, daughter and herself. With her innate determination and passion for her mission, Dr. McDonald set out to seek the support she needed to transform her practice and her life.

It was at this time that Dr. McDonald discovered NextLevel Practice and it was the game-changer she had been hoping for.

The NextLevel Practice methodologies and coaching helped Dr. McDonald learn and implement the necessary changes, strategies and course corrections her practice needed. In the 7 years that she has worked with NextLevel Practice, her practice has become more profitable and balanced!

Dr. McDonald currently works 3 days chairside and 1 administrative day in the office. She has 2 associates that take care of her patients and team with confidence and care. She has empowered team members with clear responsibilities and roles that are dedicated and passionate about keeping their patients and practice healthy. Knowing that her practice is in the right hands provides Dr. McDonald with the freedom to spend more time with her daughter and enjoy a happier and more balanced life.

She inspires others to stay steadfast in the pursuit of their vision and embodies how we can show up to life’s turning points with curiosity and conviction.

Dr. McDonald’s patients have greatly benefited from the changes within the practice. With a confident and wellstructured team, the practice has more time to connect with patients personally and better educate them in their dental health. This is a source of great pride for Dr. McDonald and her team because at the end of the day their mission to help their patients live healthier and happier lives is what matters most.

One patient had this to say of Dr. McDonald and her team:

“A fear of dentists is something I’ve had since childhood. As a result, I put off going to the dentist until absolutely necessary. After being referred to Dr. McDonald by two friends I decided to give her a try.

I was not disappointed. She was very quiet and soft spoken which was reassuring to someone like me and found her and her team to be professional.”

Dr. McDonald is a leader in her industry and demonstrates the importance of holding a vision for what is possible both for your practice and your life. She inspires others to stay steadfast in the pursuit of their vision and embodies how we can show up to life’s turning points with curiosity and conviction. With clear vision, a strong mission, and the right support… the sky really is the limit!

Lost Revenue Locator

Dr. McDonald took the time to complete the Lost Revenue Locator, plug in her numbers and quickly determine where she was losing money! Visit and do the same. It might be the turning point for you and your practice! nextlevel.tpdmag.com or call 888-557-6756

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