HR & TEAM LEADERSHIP As an HR/Operations Manager for multiple practices and specialties, I find it difficult to maintain the same energy …
Management
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- Human ResourcesHuman Resources
Safeguarding the Dental Workplace: Identifying and Preventing Suicidal Behavior
by Bent Ericksen & Associates 3 minutes readWhen Behavior Signals Concern Dental practices are close working environments. Team members interact throughout the day…in operatories, at the front desk, and …
- Human ResourcesHuman Resources
Addressing Performance Issues the Right Way
When Team Member Performance Slips… What You Do Next Mattersby Bent Ericksen & Associates 4 minutes readA clear, consistent approach protects your practice, your team, and your decisions. HR Best Practice✔ Address performance issues early and document consistently.✔ …
- Office ManagerSmall Group Practices
Finding Your Voice as a Dental Office Leader
The Journey from Uncertainty to Authorityby American Association of Dental Office Management 4 minutes readBuilding Confidence, Earning Trust, Leading Forward When I stepped into my role as a dental office manager, I carried a quiet but …
- Office ManagerSmall Group Practices
Burnout Behind the Front Desk
How Dental Office Managers Can Protect Their Teams and Themselvesby American Association of Dental Office Management 4 minutes readHolding It All Together…Protecting Your Team from Front Office Burnout If you have ever driven home after a long day and realized …
- Human ResourcesManagementPractice ManagementSmall Group Practices
Onboarding Done Right: Setting the Tone from Day One
by Bent Ericksen & Associates 2 minutes readThe first 30 days matter more than you think. Q: What are the key best practices a dentist-owner or practice manager should …
- Human ResourcesManagementPractice ManagementSmall Group Practices
Terminating an Employee the Right Way
by Bent Ericksen & Associates 2 minutes readDifficult conversations done right—safeguarding your practice’s stability and reputation. Q: What are the key best practices a dentist-owner or practice manager should …
- Human ResourcesPractice ManagementSmall Group Practices
HR Liability Check for Dentist-Owners
A 4-Minute Reality Testby Bent Ericksen & Associates 1 minutes readBefore the Complaint, the Fine, or the Lawsuit… Running a dental practice has always carried responsibility beyond the operatory. You’re not just …
- Human ResourcesPractice Management
Tis the Season: Unwrapping HR During the Holidays
by Bent Ericksen & Associates 8 minutes readOh What Fun It Is to Avoid HR headaches! It’s that time of year again! The holidays are right around the corner, …
- 2025 Winning CombinationOffice ManagerManagementPractice Management
The Case Acceptance Connection
How Your Office Manager Converts Conversations into Careby Penny Reedby Penny Reed 4 minutes readHow Office Managers Turn Intent Into Action As the year winds down, many patients suddenly become aware that their dental benefits are …
